Lead Copywriter | Email & Retention | Remote

We are one of the fastest-growing Shopify Retention Agencies and our clients love us for it. We are a small but focused team of people whose main goal is to turn our clients’ one-time buyers into their loyal customers. If you have the same focus and passion for it, then you’re the perfect person for us!

We are a remote-first agency which means that your schedule is flexible as long as you can be available at least between 12 and 5 PM CE(S)T when we’re in the office time zone. Don’t apply if you can’t stick to that schedule!

Your mission: be our first dedicated copywriter. Write for our most complex, high-volume DTC brands, and set the copy standard the rest of the agency writes to.

What you'll do:

• Write campaigns and flows in Klaviyo for our highest-volume, most complex DTC accounts
• Turn Retention Manager briefs into copy that sells: promo mechanics, product education, launches and seasonal peaks like Black Friday
• Bring new creative ideas to the table, not just execute the brief
• Set the standard: tone-of-voice guides per brand, a best-practice library for common email types, and the AI prompts and workflows the team uses
• Review and give feedback on Retention Manager copy, and coach them so their own writing improves
• Prove out the dedicated-copywriter model, then help us grow it

What we're looking for (non negotiable):

• Native English or native Dutch speaker
• 5+ years hands-on writing email/CRM copy for e-commerce or DTC brands: campaigns, flows, promotions, offers and product education
• Agency background: writing for several brands and tones at once, under tight deadlines
• A portfolio of real, sent emails, with results where possible
• You can explain why your copy worked, and what you’d change

What you'll get:

• Competitive salary
• Generous paid time off
• Fully remote - work from wherever you do your best work
• Real ownership: you set the copy standard for the whole agency, with a path to lead your own copy team
• Access to all tools, data, courses and coaches you need to get there
• Direct access to founders of the fastest growing e-commerce brands worldwide

This is for you if:

• You’re a senior email copywriter at an agency, or a freelancer who wants a team around you, and you want ownership of the craft
• You want the biggest, highest-volume brands on your desk, not the easy ones
• You like making other writers better, not just doing your own work well

This is not for you if:

• You want to manage only and stop writing
• Your portfolio is mostly brand, long-form, social or ads copy, with no full emails
• You need constant direction to know what to do next

Speak soon ❤️ 🔥