Lead Business Analyst - Insurance (Fully Remote)

Top 3 Reasons To Join Us

• Competitive salary
• 100% Remote
• Insurtech industry leader worldwide

About Us

At CoverGo, our mission is to help insurance companies and banks to make insurance 100% digital, to better serve their customers.

• We are the leading provider of cutting-edge technology to the insurance industry
• We’re also the winner of the insurtech of the year in all of Asia in 2021 and other awards globally
• We work with enterprise clients such as AXA, MSIG, DBS, Fubon, Bank of China Group Insurance, and many more
• We're an international, diverse team with over 20 nationalities and team members working remotely from all over the world
• We are fully funded and backed by reputable VC funds and strategic institutional investors
• We have offices in Singapore, Hong Kong, and Vietnam. We plan to expand to the US and other markets in the upcoming months
• We’ve grown our annualized revenue by over 1000% since January 2021
• We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world

What You Will Do

• Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
• Produces Functional Specification; interacts extensively with various business units and teams for Requirements Gathering and Elicitation. The functional specification is the basis of system development and enhancement
• Lead (direct report) Business Analysts to grow and continuously improve their craftsmanship
• Develops test plans for new workflows and processes; documents process changes
• Create process models for current and future states for process analysis
• Initiate process assessments to evaluate its efficiency and effectiveness and create findings and improvement recommendations
• Complete process gap analysis and transactional process documentation requests using consultative and proactive engagement frameworks
• Execute the end-to-end document lifecycle to ensure consistent quality work from the process creation to consumption
• Ensure that procedures for controlling, preserving, securing, and updating business process documentation are followed

What We Need

• A degree in Business, IT or any relevant field
• At least 7 years of experience in a BA role
• Previous experience working in the insurance industry or Insurtech is a must
• Experience in advising and guiding clients on complex transformation programs with key domain expertise in business readiness, business adoption, change strategy, visioning, execution, stakeholder management, benefits management, and communication
• Basic understanding of the technical development cycle of a mobile application or web portals
• Agile/Scrum Framework for Project Planning & Release Management experience is a must
• Strong written and verbal communication skills in English

Why You’ll Love Working Here

• Full-remote
• Local time zone office hours, work by your schedule
• Paid annual leaves
• Employee stock options
• Performance bonus

Additional conditions in the employer application form Are you legally permitted to work in your current country of residence without the need for visa sponsorship? Are you comfortable working in a client-facing Lead BA role, including facilitating workshops, challenging requirements, and managing conflicting stakeholder expectations?