Creator Community Coordinator

About Trafilea

Trafilea is a Consumer Tech Platform for Transformative Brand Growth. We’re building the AI Growth Engine that powers the next generation of consumer brands.

With over $1B+ in cumulative revenue, 12M+ customers, and 500+ talents across 19 countries, we combine technology, growth marketing, and operational excellence to scale purpose-driven, digitally native brands.

We own and operate our own digitally native brands (not an agency), with presence in Walmart, Nordstrom, and Amazon, and a strong global D2C footprint.

Why Trafilea

We’re a tech-led eCommerce group scaling our own globally loved DTC brands, while helping ambitious talent grow just as fast.

🚀 We build and scale our own brands.

🦾 We invest in AI and automation like few others in eCom.

📈 We test fast, grow fast, and help you do the same.

🤝 Be part of a dynamic, diverse, and talented global team.

🌍 100% Remote, USD competitive salary, paid time off, and more.

Job Responsibilities

Don't just manage creators. Build the community that keeps them creating.

At Trafilea, we're looking for a Creator Community Coordinator to help grow and activate Shapermint's creator community.

You'll turn creator relationships into an engaged community that consistently generates content, drives sales, and fuels brand growth.

Starting with TikTok Shop and expanding into new social commerce channels, you'll own day-to-day creator engagement, activation, and retention.

If you understand creator culture, love building relationships, and know how to turn engagement into results, this role is for you.

What You'll Own

• Build and activate Shapermint's creator community, driving onboarding, engagement, and retention.
• Manage creator relationships and communication across Discord, TikTok Shop, and other platforms.
• Coordinate creator initiatives, including briefs, campaigns, contests, sampling, and educational activities.
• Drive consistent creator participation, ensuring creators produce relevant content and stay engaged.
• Track creator performance, including activation, content output, and retention, while identifying high-potential partners.
• Collaborate with cross-functional teams to improve community operations and drive content, sales, and business growth.
• 3–5 years of experience in creator community management, influencer marketing, affiliate marketing, or creator partnerships.
• Hands-on experience managing creators, including onboarding, activation, engagement, and retention.
• Strong understanding of TikTok, creator culture, social media trends, and community engagement.
• Experience driving creator participation through campaigns, incentives, and community initiatives.
• Strong English communication and relationship management skills.
• Proactive, organized, and execution-oriented mindset, with ownership and commercial awareness.

Nice-to-haves

• Experience with TikTok Shop, Discord, Euka, Trybe, or similar creator platforms.
• Background in DTC/ecommerce brands, particularly beauty, apparel, fashion, or wellness.
• Experience with affiliate programs, creator sampling, paid collaborations, or content usage rights.