Claims Representative General Liability (Senior)

Under minimum supervision, investigates, negotiates and settles general liability, product liability, landlord, and other claims.

Job Responsibility

• Conducts interviews with injured customers, store personnel and witnesses within twenty-four hours of receiving reported incident. Maintains telephone contact with appropriate parties throughout life of file. (35%)
• Evaluates monetary exposure of claim utilizing professional experience and investigative skills. (25%)
• Controls activities of service providers such as defense attorneys, medical case managers and private investigators to minimize claim expense and maximize results. (20%)
• Develops and maintains a proactive strategic plan of action for the life of the file. (10%)
• Maintains a working knowledge of general liability laws and statutes for multiple states. (10%)

Job Qualifications

• Excellent written and verbal communication skills
• Strong organizational and detail-oriented skills and ability to prioritize
• Ability to meet deadlines
• Ability to handle confrontational situations in a mature and professional manner
• Working knowledge of Microsoft Office applications
• Ability to work in a team environment.

Education/Experience

• Bachelor’s degree preferred. Three to five years’ experience required.
• Extensive insurance claims background with emphasis on auto liability bodily injury, premises liability or general liability.

This is a Remote Role

Expected Pay Range: $70,000 - $87,000

Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See careers.dollargeneral.com/benefits for additional details. This position may be eligible for short-term incentive opportunities based on individual and/or company performance.