Manager-B2B Growth Enablement
American ExpressAbout the role
American Express is a leading global payments, network, and travel company, backed by one of the world's most recognized brands. American Express is unique in the payments industry as an issuer of cards as well as a worldwide network that processes millions of merchant transactions daily. We offer the broadest array of charge, credit, prepaid and co brand cards for consumers, small businesses, midsize companies, large corporations and many of the biggest companies in the world. Global Commercial Services (GCS) is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with corporate clients to help them manage travel expenses and make purchases through proprietary payment solutions and expense management tools.
The Manager - B2B Growth Enablement will be responsible for expansion sales across our large and most strategic customers in US markets within our Global Commercial Services (GCS) division.
Candidates must reside in the US.
- Growing and entrenching business by expanding or cross selling the American Express B2B payment suite to existing GCG/LM clients.
- Responsibilities will also include working closely with Global and Large (G&L) CLM teams to identify top B2B opportunities, enhance customer relationships to drive program growth, profitability and client satisfaction.
- Role will be required to partner with key SMEs within American Express to ensure robust payment programs are achieved and implemented.
- Ongoing program oversight to ensure sustainable supplier management will be a critical component of long term responsibility.
- Strong relationship and program management skills will also be required to facilitate SME involvement in designing and implementing robust programs.
- The candidate must have the ability to build relationships with key decision makers within existing payments programs to demonstrate the value drivers of American Express payment tools.
- The candidate will work closely with our GMNS (MA, COE, CLM) partners to drive enablement success.
- The candidate will be responsible for leading key discussions focused on integrating B2B tools with organization’s ERP systems as well as conducting full P2P work stream discussions.
- The candidate should have a good understanding of our clients technical environments, including ERP systems, procurement systems and P2P solutions
- Strong track record of identifying and closing complex B2B deals with proven results
- Effective communication skills taking a consultative approach to service, sell, entrench and drive success
- Strong interpersonal skills to partner with American Express SMES to consult with the client about best practices and other B2B solutions
- Ability to build relationships and effectively communicate with Procurement, Finance and Treasury professionals
- Strong interpersonal skills to identify and share best practices
- Experienced at leading and executing on sales strategies, presentations and subsequent negotiations
- Strong financial and analytical skills
- Experienced in sourcing and qualifying leads and managing a pipeline of multiple accounts, researching and understanding customer needs, and planning strategically to close the sale through solutions selling
- Proven as tenacious, focused and results-oriented
- Must be able to work in a virtual environment
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
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