Air Freight Operations Specialist

About Expedock

Expedock is a tech-enabled workforce augmentation platform connecting businesses with top 1% offshore talent and technology.

What You’ll Do

• Shipment Processing: Initiate shipment requests and create shipment records in CargoWise.
• Air Waybill Documentation: Prepare and send draft Air Waybills (AWBs) for review and processing.
• Shipment Documentation: Prepare and send required shipment documents, including on-hand reports and shipment photos.
• Shipment Tracking: Monitor shipment movements and update shipment statuses throughout the shipping process.
• Arrival and Customs Coordination: Prepare arrival notices and coordinate customs release for shipments with no identified issues.
• Delivery Follow-Up: Track shipments through final delivery and follow up on outstanding movement or delivery updates.
• Billing: Process shipment billing after completion and ensure relevant shipment records are properly documented.

What You Need

• Experience in air freight operations, international logistics, or freight forwarding.
• Familiarity with CargoWise or similar freight management systems.
• Understanding of air freight documentation, including Air Waybills (AWBs), and shipment processing.
• Knowledge of import and export shipment workflows, including customs clearance and final delivery coordination.
• Strong attention to detail when handling shipment records, documentation, tracking updates, and billing.
• Good communication and coordination skills when following up on shipment status and delivery requirements.
• Ability to manage multiple shipments and ensure tasks are completed accurately and on time.
• Amenable to working night shifts

Why Expedock

• HMO & Leave Credits: Stay protected with healthcare benefits and use accrued leave credits after your third month of engagement.
• Supportive Remote Environment: Work from home alongside a collaborative team that values growth and mutual success.
• Seamless Onboarding & Training: Get up to speed quickly with structured onboarding and client-specific training designed to help you become a subject matter expert in your assigned workflows.

Candidate Data & Privacy Notice

By submitting your application to Expedock, you acknowledge and consent to the collection, use, and processing of your personal information for recruitment and hiring purposes. Your information will be used to:

• Evaluate your qualifications and suitability for current and future roles.
• Communicate with you throughout the recruitment process.
• Improve our hiring processes and overall candidate experience.
• Maintain talent pools for future opportunities, where permitted by law.

We handle candidate data with care and in accordance with applicable data protection and privacy regulations. Your information will only be accessed by authorized team members and will not be shared with third parties without your consent, unless required by law.