Technical Account Executive

About SigNoz

SigNoz is an open source observability platform built on OpenTelemetry: logs, metrics and traces in one tool. It's designed for an era where agents and humans run observability together. We are a YC company with 32K+ GitHub stars, used by engineering teams in many countries.

About the role

You own sales for India, APAC and Europe: from the first reply to a signed contract, a smooth migration and the first expansion.

This is not a hand-off role. You run discovery and the demo yourself, answer the technical questions you can. A forward deployed engineer helps on complex proofs of concept, but you run the deal.

Being based in India lets you cover APAC mornings and European afternoons.

What you will own

• Pipeline. Respond to inbound leads (demo requests, high-potential sign-ups, self-hosted users who need an enterprise license) within one business day, and get them on a call. Run outbound to target accounts, reaching several people per account.
• Discovery and demo. Find out what triggered the search, the hard constraints (self-hosted or cloud, data residency, volume, budget), who decides and by when. Then pitch within those constraints.
• Closing. Size deals from real usage, write the proposal, run a proof of concept with clear success criteria, and get through security reviews, DPAs and procurement.
• The first 90 days of the customer. See the customer through onboarding and migration off their old tool
• Forecast hygiene. Every call ends with a booked next step. HubSpot is up to date every week, with realistic close dates.
• Voice of the customer. Bring patterns from deals back to product and marketing.

What success looks like

• 30 days: You can demo SigNoz end to end on your own (traces, logs search, dashboards, alerts, cloud vs self-hosted). You know our pricing well enough to size a deal. You've taken over all inbound for your regions.
• 90 days: You've closed your first deals and run discovery and demos without backup. Your pipeline is real, and the forecast matches what closes.
• 12 months: You consistently hit your number and have a repeatable playbook for India, APAC and Europe that the next AE can pick up.

Who we think fits

• 4-8 years in customer-facing technical roles at a B2B devtools, cloud, data or observability company. Experience as a sales engineer, solutions architect or consultant, or technical account manager preferred
• You've sold to technical roles. You can name deals you closed or were the technical lead on: their size, the competition, and what you did to win.
• Ability to understand technical terms and concepts like Kubernetes
• You write and speak clearly, in a few words.

Bonus points

• Experience at an observability or data infrastructure company
• You've been an early sales hire at a startup

Why SigNoz

• A product engineers already choose. Most deals start with a team that is already using SigNoz or open source.
• Own a region. You set the playbook for India, APAC and Europe.
• Work directly with the founders. Fully remote, backed by YC and leading Bay Area VCs.